Privacy Policy
Your privacy is important to us. This policy explains how AI Future Malaysia collects, uses, and protects your personal information when you visit our website.
Last updated: January 15, 2025
Information We Collect
We collect information that you provide directly to us when using our website and services. This includes:
Personal Information
- Contact Information: Name, email address, phone number, and mailing address when you contact us or subscribe to our newsletter
- Account Information: Username, password, and other account details when you create an account
- Communication Data: Messages, inquiries, and feedback you send to us through contact forms or email
- Marketing Preferences: Your preferences for receiving marketing communications
Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent on pages, clickstream data, and referring websites
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
- Location Data: General location information based on your IP address
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
- • Providing and maintaining our website and services
- • Processing and responding to your inquiries
- • Providing customer support
- • Sending important service-related communications
Business Operations
- • Improving our website and services
- • Analyzing usage patterns and trends
- • Conducting research and analytics
- • Detecting and preventing fraud
Marketing and Communications
- • Sending marketing materials (with consent)
- • Personalizing content and recommendations
- • Conducting surveys and research
- • Promoting our services and events
Legal and Compliance
- • Complying with legal obligations
- • Protecting our rights and interests
- • Enforcing our terms of service
- • Responding to legal requests
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
Service Providers
We work with trusted third-party service providers who assist us in operating our website and conducting our business:
- Web hosting and cloud storage services
- Email and communication service providers
- Analytics and marketing platforms
- Customer relationship management systems
- Payment processing services (if applicable)
Legal Requirements
We may disclose your information when we believe disclosure is necessary to:
- Comply with applicable laws, regulations, or legal processes
- Protect the rights, property, or safety of AI Future Malaysia, our users, or others
- Prevent fraud, security breaches, or other illegal activities
- Enforce our terms of service and policies
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control of your personal information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Secure server infrastructure
- • Regular security updates and patches
- • Access controls and authentication
Organizational Measures
- • Employee privacy training
- • Data access limitations
- • Regular security audits
- • Incident response procedures
Important Security Notice
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously monitor and improve our security measures.
Your Rights and Choices
Under applicable privacy laws, you have certain rights regarding your personal information. These rights may vary depending on your location.
Your Rights
Access and Portability
Request access to your personal information and receive a copy in a portable format.
Correction and Updates
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information in certain circumstances.
Restriction and Objection
Object to processing of your personal information or request restriction of processing.
Withdrawal of Consent
Withdraw your consent for processing where consent is the legal basis.
Marketing Preferences
Unsubscribe from marketing communications at any time.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframes required by applicable law.
We may require additional information to verify your identity before processing your request.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences.
Types of Cookies We Use
Essential Cookies
Required for website functionality and security
Analytics Cookies
Help us understand how visitors use our website
Functional Cookies
Remember your preferences and settings
Marketing Cookies
Used to deliver relevant advertisements
Managing Cookies
You can control and manage cookies in several ways:
- • Browser settings to block or delete cookies
- • Opt-out tools provided by advertising networks
- • Our cookie preference center (when available)
- • Contact us to adjust your preferences
Please note that disabling certain cookies may affect website functionality.
Cookie Policy
For detailed information about our use of cookies, please refer to our Cookie Policy.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws.
Transfer Safeguards
When transferring personal information internationally, we implement appropriate safeguards to ensure adequate protection:
- Standard Contractual Clauses: Contractual protections approved by relevant authorities
- Adequacy Decisions: Transfers to countries with adequate data protection laws
- Certification and Codes: Participation in recognized certification schemes
- Binding Corporate Rules: Internal policies for multinational corporations
Your Rights Regarding Transfers
You have the right to obtain information about the safeguards we implement for international transfers and to request copies of relevant documentation.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Retention Periods
Account Information
Retained while your account is active and for a reasonable period after account closure
Marketing Communications
Retained until you unsubscribe or request deletion
Website Usage Data
Typically retained for 2-3 years for analytics and security purposes
Legal and Compliance
Retained as required by applicable laws and regulations
Data Deletion
When personal information is no longer needed, we securely delete or anonymize it. We may retain certain information in anonymized form for analytical and research purposes.
Children's Privacy
Our website and services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
Parental Notice
If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly. Parents and guardians who believe their child has provided personal information should contact us immediately.
Age Verification
We do not knowingly collect personal information from individuals under the minimum age requirement in their jurisdiction. If you are under the required age, please do not provide personal information to us through our website or services.
Updates to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Notification of Changes
When we make material changes to this privacy policy, we will notify you by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our website
- Updating the "Last modified" date at the top of this policy
Your Continued Use
By continuing to use our website and services after we post changes to this privacy policy, you acknowledge that you have reviewed the updated policy and agree to be bound by its terms.
Contact Us
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
AI Future Malaysia
Address
16 Jalan Ngee Heng
Johor Bahru 80000
Malaysia
Phone
+60 7 9067 5834Business Hours
Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Data Protection Officer
For privacy-related inquiries and data protection matters, you can also contact our Data Protection Officer directly.
All inquiries handled confidentially
Response within 30 days
Free consultation available
Legal Basis for Processing
Under applicable data protection laws, we process your personal information based on the following legal grounds:
Performance of a Contract
Processing necessary to provide our services and fulfill our contractual obligations to you.
Legitimate Interests
Processing necessary for our legitimate business interests, such as improving our services, preventing fraud, and conducting analytics.
Legal Compliance
Processing necessary to comply with legal obligations and respond to lawful requests.
Consent
Processing based on your explicit consent, particularly for marketing communications and certain types of cookies.
Additional Information
For your convenience, we have provided links to related policies and information:
Cookie Policy
Detailed information about our use of cookies and similar technologies.
Terms of Service
Terms and conditions governing your use of our website and services.
Contact Us
Get in touch with our team for any questions or support.
Back to Home
Return to our homepage to explore our AI technologies and services.
Your Privacy Matters
We are committed to protecting your privacy and ensuring transparency in our data practices. If you have any questions or concerns, please don't hesitate to reach out to us.